Generic Operations
Homepage and Dashboard Overview
Learn how to efficiently navigate the ICG system and access ICG documents that require your action.
Once you have successfully logged into the TRACES NT instance and have a valid role, you should see the following homepage:
The homepage has been designed to provide key information such as:
Your last login – for security purposes,
Latest news – informing you of new functionalities or planned downtime,
Planned unavailability – informing you of upcoming planned unavailability of the environment you are currently logged in to.
To go back to the homepage, click on IMSOC.
From the homepage you can also navigate to:
Documents – search for ICG documents, such as import licences, importer statements and general descriptions. You can find out more about the search function in the next section.
Actors – this function is primarily used to manage Actors within the ICG system and includes the following:
Operators – search, modify, suspend, register new operators,
Authorities – search for central, regional, local authorities,
Controlled Locations – search for controlled locations such as refuge,
Users – search, validate or suspend users within your organisation.
Depending on your role, you will be able to view only or modify/validate new users. For more detailed instructions on account registration, role assignments and system access, please refer to the Getting Started section.
Publications – Third Country Law Library – is a compendium feature of the ICG developed in collaboration with ICOM. It is designed to assist both Member States administrations and importers in ensuring that cultural goods are exported legally, by providing key information about non-EU countries export requirements for cultural goods.
To access the Third Country Law Library, please select Publications ➔ Third Country Law Library from the navigation menu at the top of the page.
You can then search for a specific country.
By selecting a country and clicking on Quick Access, you can view the country profile for the selected country.
Note
The content of this compendium is intended for informational purposes only. The information provided is indicative, reflects the situation as of the date the country profile was created, and may be subject to change. If you identify any inaccuracies or needs to update the content, please contact the DG TAXUD functional mailbox at third-country-law-library@ec.europa.eu including the official reference or source.
Document Search Within the System
Learn how to efficiently locate and retrieve specific documents using the ICG system’s search functionality.
On the homepage, click on Documents ➔ Import of Cultural Goods.
Basic search function allows you to search for ICG documents by:
ICG reference number,
Free text fields from I.4 National Reference, I.5 Local reference and all fields from I.15 Description of the cultural good(s).
Simply click the Search button to view all the documents that are relevant to you. The list of ICG documents displayed is based on access rights and document status. For example, every user of your organisation can view your submitted ICG documents.
To perform a more advanced search, such as by ICG document status or type, click the Advanced Search button.
Generate PDFs from ICG documents
Discover how to generate and download PDF versions of ICG documents for record-keeping and sharing.
Open the ICG document you want to generate a PDF from and click on the Preview PDF button in the bottom right-hand corner.
Then click on Preview PDF.
A PDF preview of your document should open in a new window.
Note
The QR code is the unique machine-readable optical label assigned by the ICG system, which hyperlinks to the electronic version of the document.
Notifications within the system
Explore the notifications to stay informed about changes, approvals, and other key events related to your ICG documents.
To do this, click Notifications in the top right corner of the homepage.
A list of your six most recent notifications should open. To open all notifications, click Open Notifications.
A window displaying all your notifications should open.
Note
Notifications are automatically removed 30 days after publishing.
To mark a notification as read, simply click on it.
Clicking on the notification provides a direct link to the relevant ICG document.
Users can also manage notification settings by clicking their email (top right), then Edit your profile.
You can also choose which notifications you receive. In app are real time notifications within the ICG system (upper right hand of the window). Email notifications are sent in batches to the user’s email address at the times selected at the bottom of the user profile.
