Create an account in EUDR Platform
The EUDR Platform is an instance of the TRACES system, designed for managing and tracking the Due Diligence Statement (DDS) lifecycle.
Mandatory validation procedure for EUDR Economic Operators from non-EU countries
To validate the account of an Economic Operator (EO) from a non-EU country (except the United Kingdom in respect of Northern Ireland (UK(NI)):
· The EO must have requested the role of “EUDR operator”.
· The EO must have inserted in its operator identifier’s list, its EORI provided by a Member State or UK(NI) authority.
· The EO should send an email to SANTE support requesting the validation AND put in copy the email of a competent authority of the associated EU Member State (or UK(NI)) (the associated state is the one which provided the EORI).
Unless otherwise indicated on the Information System website, the email address to put in copy of the email should be the one of the designated EUDR Competent Authorities published by the Commission.
Go to the homepage of the platform: eudr.webcloud.ec.europa.eu
Click on the green button “Log in” and you will be redirected to the EU Login access.
Use the email address you selected when creating the EU Login Account and click on “Next”.
Insert the password you previously chose for the EU Login account and click on “Sign in”:
You are now redirected to EUDR Platform welcome page.
If you don’t remember your password, you will find links to EU Login where you can change your EU Login credentials if need be or reset your password.
Note
If you already have a Role in the platform, please go directly to the next section.
When accessing the platform for the first time, you will be requested to select a Role in the system. In the case of EUDR, there is a distinction between 2 categories:
· Operator:
o For the purpose of registration it refers to the following roles (activities):
- Importers/Exporters.
- Domestic Producers and Manufacturing Companies within the EU.
- Traders.
- Authorized Representatives of the above.
· Authority:
o Competent Authorities (CA).
o Customs Offices (CO).
For more information about the role of the Competent Authority, please refer to the dedicated user guide.
Request a role as an Economic Operator
To select one of the roles described above in the section about registration, click on “Operator” on the homepage.
The system will redirect you to a search page, which will enable you to search for your company.
Select the “Country” and type the name of the company in the box “Search”. The fields “Section” and “Activity Type” are optional. Then click on “Search”:
If your company is already registered in EUDR: tick the small box on the right (you can select more than one company) and then click on the green button “Request authorisation”.
A pop-up window will appear: you have the option to send more information. Otherwise, click on “Send authorisation request”.
You have now requested to be linked to your company.
All your data will be displayed in your profile, where you can review your request.
If you are the first user of the operator, your request will be automatically approved. If you are not the first user, your request will be validated by your colleagues with ADMIN rights.
If your company is not yet registered in EUDR: you can create it by clicking on the green button “+ Create a new operator”.
Note
The option “+ Create a new operator” will only be available after a first search is done.
In the operator screen that appears, please type all the mandatory information required. The mandatory information is marked with a red star *.
Once you have filled in all the mandatory information, you will be able to continue the registration.
Note
The chapter depends on the document you need to create/access.
Fill the left part first, with the “Operator Details”, “Addresses” and “Operator Identifiers” fields. Then, select the option EUDR in the fields “Chapter or Activity” and “Section”. Choose the option EUDR Operator in “Activity” field. Then click on the blue button “Create a new operator”.
The Operator's EORI number should also be provided in the Box entitled “Operator Identifiers” in case the operator intends to engage in import into the EU or export from the EU operations of relevant products:
A pop-up window will appear, and you have the option to send more information. Click on “Send authorisation request”:
Once your request is sent, your account will be automatically registered. Please log out and log back in to access the EUDR Platform homepage:
All your data will be displayed in your profile, where you can review your request. Once your role is valid, you will have access to EUDR Platform.
Pre-existing EUDR role
If you already have a role for EUDR and need to add a new one, click on your email address on the top right corner of the screen and then on “Edit Your Profile”:
Click on “Request new role” to select the role you wish to add and follow one of the procedures described above.
Note
In the case of a user with a pre-existing Operator Role the drop-down box will only contain the entry “Operator”.