How to initiate a LEAR recovery action
LEAR and Account Administrators are the only roles which are able to make changes, upload documents and follow up communications with the Central Validation Service for a valid organisation (to learn more about roles, please see Roles and access rights).
In situations where the existing LEAR is not available anymore and there are no Account Administrators to be able to access the update page of an organisation, the organisation could be blocked to perform the required actions within the context of a Grant agreement or a Procurement contract.
In those situations, you will be able to appoint a LEAR without accessing the update page of the organisation in the Participant register, by following these steps:
Step | Description | Image |
1. | Access the FAQ in the portal and launch the LEAR recovery wizard screen. |
|
2. | Enter the PIC number of your organisation. Then click on the Request button.
This functionality is available only if:
|