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Case A: General NCAR

  1. Select the General NCAR category in the first field:

    EUDAMED drop-down list with General category selection

    New relevant fields will appear to be filled in.

  2. Select Yes or No in the Manufacturer field, as shown below:

    EUDAMED Yes or No to question: Is the Manufacturer registered in EUDAMED

    If you answered Yes to the previous question, you have to select the Actor ID/ SRN from the dropdown list in the field that will appear below:

    EUDAMED drop-down list for Actor ID/SRN selection
  3. Specify if the Manufacturer (MF) has an Authorised Representative (AR):

    EUDAMED Yes or No question: Does the MF has an AR?
  4. Specify if the NCAR is related to a Vigilance item:

    EUDAMED Yes or No question: Is the NCAR related to a Vigilance item?

    If Yes, fill in the Vigilance item information fields.

  5. Specify if the NCAR is related to a device:

    EUDAMED Yes or No question: Is the NCAR related to a device?

    If Yes, click on the plus sign next to Device identifier and provide the device reference:

    Example for EUDAMED-registered device (including Old/Custom-made devices):

    EUDAMED Device info for registered device

    Note

    In case of a special device (requiring a Master UDI-DI), an additional GTIN field will appear in the Device information section for you to fill in:

    EUDAMED Device info: GTIN field

    Example for non-EUDAMED-registered device:

    EUDAMED Device info for non-registered device
  6. Provide any useful and relevant comments under Additional information:

    EUDAMED Comments, Background information, Conclusions, Recommendations
  7. Click Browse under Related documents to attach any documents relevant to the information provided:

    EUDAMED Browse button for attachments

    Click Add document to add more documents.

  8. Complete this section by ticking the impacted country(/-ies), the Competent Authorities of which will be notified about this NCAR:

    EUDAMED List of impacted countries for selection
  9. Submission:

    Submit the report by clicking on the blue Submit button on the top right corner:

    EUDAMED Submit button
  10. Finalise the submission of the report by clicking on Complete action in the pop-up window:

    EUDAMED Pop-up window with Complete action button and alternative Close button