Getting started
Create an EU Login account
All users that are new to Europa application, will have to create an EU Login account. In order to create EU Login account, you need to have a valid e-mail address. To create an EU Login account, please follow the instructions for creating an account here.
Note
You will have to set your EU Login account up for double factor authentication.
To enhance your security and protect your sensitive information, we highly recommend using a password vault. A password vault is a secure application designed to store and manage your passwords safely. By using a password vault, you can significantly decrease the risk of unauthorized access and enhance your overall online security.
Setting up 2-Factor Authentication
To create your iRASFF access request in SAAS (Authorisation system), you first need to set up 2-factor authentication in your EU Login profile.
Please refer to the video material for the EU login Mobile app installation or the User Guide to configure your second factor authentication.
PANIC feature
In EU Login, external users can use a feature called PANIC, represented by a PANIC button in the account management screen in the EU Login Web site.
This PANIC button will remove all the second factors linked to your EU Login account (e.g. mobile phone numbers, eIDs, mobile devices, security keys, trusted platforms, passkeys, etc.).
The user will also be locked in SAAS for all organisations.
Use this procedure if you have reason to believe that your user account is compromised (unauthorised access), or if your mobile device or security key was stolen or lost. If you have been closed out from your account, immediately warn the support team.
PANIC button Procedure
Login via EU Login https://webgate.ec.europa.eu/cas/login with your email address and your password.
Enter your email address and click on Next.
Enter your password, choose the verification method Password, and click on Sign in. You arrive on the page Successful Login.
Go on My Account.
Select the option Delete all my devices and eID (PANIC).
A message appears. You can confirm by clicking on Delete.
There is a confirmation message. The system automatically logs you out.
You can now follow the video material from the section Setting up 2-Factor Authentication to add new verification methods.
After you reset the multifactor authentication, the local administrator needs to unlock your account in SAAS.
Request an iRASFF access profile using SAAS
Once you have a valid and working EU login profile and a 2-factor authentication method set up, you are ready to request access to iRASFF, please follow these steps:
Go to the SAAS application: https://webgate.ec.europa.eu/saas
You will be directed to the EU Login website, where you authenticate by using your EU Login credentials and 2-factor authentication. Use the drop-down menu to choose the preferred second verification method:
You will be directed to SAAS Authorization System:
Select iRASFF from the Select an application dropdown list:
Click on please click here to request an access.
Solve the antispam and click on Step 2: select an organisation:
Select the organisation you belong to:
Note
Please, select one organisation. If you belong to a particular country, type the country name in the search field to find that country in the organisation tree and press Enter.
If the button Open appears to the left of the organisation found, it means that there are sub-organisations to choose from. Use the buttons Open and Up to browse the organisations and select the proper one. Always select the most precise organisation. Do not, for example, select the country if you have organisations defined below it.
If you know the name of the organisation, you can use it in the search and the result will be displayed as well.
When the correct organisation is chosen, go to Step 3: select an access profile.
Select an appropriate access profile.
At least one access profile is required. The different available access profiles are:
Reader: the user can only read RASFF notifications
Creator: the user can read and create RASFF notifications
Validator: the user can read, create and validate RASFF notifications
Escalator: the user can read, create, validate and escalate RASFF notifications
Non-RASFF member: the user can only read RASFF notifications concerning the countries they belong to, using the RASFF Window application (no access to iRASFF)
Alert Banner Admin: access profile used ONLY by EC to manage the banners and announcements
Mailbox: profile used for functional mailbox accounts to receive emails from iRASFF. Local admins will see the Mailbox users from their organisation
Catalogue translator: the user can add translations to the catalogue items
Catalogue administrator: access profile used only by EC to manage catalogue items.
Click on Step 4: type a comment.
Mention here to which network(s) you need access.
Tip
Here you can request to become Local Administrator if you require this function (not for non-RASFF members).
For more information for Local Administrators please see Guidance for the Local Administrators.
Click on Submit request access to finalise and submit your request.
After clicking on Submit request access, your Local Administrator will be informed by e-mail. The Local Administrator will activate or reject your request.
The Local Administrators can modify the access profile as well.
Note
Please login to iRASFF at least once every 6 months to prevent your account from being automatically locked in SAAS. If your account gets locked, please contact the SAAS local administrator in your country to get it unlocked.