European Commission


Keywords details

The keyword 'complaints' has been found in the following documents:

UCP Directive

Article 7 4. (d)

EC Guidance

2.6.4. Application of the information requirements in Article 7(4)


National ID Common name Subject Directive article Date decision Decision type
Decision no. DDK-8/2011 misleading actions Article 6 1.
Article 6 1. (c)
Article 6 1. (g)
02/12/2011 Administrative decision, first degree
Slovak Trade Inspection, 11/07/2011 ref. code: P/0167/05/2011 after-sales service Article 5 1.
Article 5 4.
Article 6 1. (b)
Article 6 1. (g)
11/07/2011 Administrative decision, first degree
Administratīvās rajona tiesas spriedums lietā Nr. A420592710 misleading advertising Article 6 1. (a)
Article 6 2.
Article 7 1.
Annex I al1 20.
07/03/2012 Administrative decision, first degree
Decision no. RPZ 22/2012 terms & conditions Article 6 1. (g)
27/09/2012 Administrative decision, first degree

Legal Literature

Reference Title Author Date
(2008) 26 ILT 260 Collective redress for Consumers under the Consumer Protection Act N. REILLY 2008
Η δυνατότητα προστασίας του συλλογικού συμφέροντος που εξυπηρετούν οι ενώσεις καταναλωτών δια συλλογικής αγωγής, Εφαρμογές Αστικού Δικαίου 5/2010, 524-530 The ability to protect the collective interest that is upheld by consumer associations through the filing of a class action V.I. VASSILOPOULOU 2010
Cons. L. Today 2008, Oct 1 Consumer Protection from Unfair Trading Regulations - the first victim N/A 2008

Other materials



No synonym found for this keyword