European Commission

 

EC Guidance



  1. 1. The scope of application of the directive
    1. 1.1. : After-sales practices are covered by the definition of commercial practices
    2. 1.2. : Online commercial practices occurring on social media or comparison websites are covered by the definition
    3. 1.3. : Does the concept of the commercial practices cover situations of traders buying products from consumers?
    4. 1.4. : Sales promotions fall within the scope of the Directive
    5. 1.5. : Commercial practices occurring in the financial sector fall within the scope of the Directive
    6. 1.6. : Commercial practices which do not affect the consumer's economic interests do not fall within the Directive's Scope
    7. 1.7. : Commercial practices which harm only competitors' economic interests or which relate to a transaction between traders do not fall within the scope of the Directive
    8. 1.8. : The concept of trader
    9. 1.9. : The Relationship between the Directive and national law and other provisions of Community law
    10. 1.10. : The Relationship between the Directive and self regulation
  2. 2. The general provisions of the directive
    1. 2.1. : The concept of "transactional decision"
    2. 2.2. : The average consumer
    3. 2.3. : Vulnerable consumers
    4. 2.4. : Misleading actions
    5. 2.5. : Misleading environmental claims
    6. 2.6. : Invitation to purchase
  3. 3. The Black List (Annex I Practices)
    1. 3.1. : The "black list" general considerations
    2. 3.2. : Annex I, N. 9 - Products which cannot legally be sold
    3. 3.3. : Annex I, N. 17 - Products which cure illnesses, dysfunctions and malformations
    4. 3.4. : Annex I, N. 20 - Use of the word "FREE"
    5. 3.5. : Annex I, N. 31 - Prizes