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Consumer Protection Act

Art. 12.3 Sect. 2 Point 2 the main characteristics of the product or service

Art. 12.3 Sect. 3 The main characteristics of the product or service specified in clause (2) 2) of this section are, among other, the following: 1) availability; 2) benefits; 3) risks; 4) execution, composition, accessories; 5) method and date of manufacture or provision; 6) fitness for purpose, usage; 7) quantity; 8) specification and origin; 9) results to be expected from its use; 10) results and material features of tests or checks carried out on the product; 11) terms of delivery; 12) after-sale customer assistance and complaint handling.