Germany

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First Act Amending the Unfair Competition Act (UWG)

Annex (Nr.8) 8. provision of after-sales service in a language other than that in which negotiations prior to the transaction were conducted if the language originally used is not an official language of the Member State in which the entrepreneur is based; this does not apply if the consumer is notified before making the transaction that these services will be provided in a language other than the one originally used;