Czech Republic

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Act no. 36/2008 Coll., amending the Act no. 634/1992 Coll., on protection of consumers, as amended

Article I., par. 23 d) the trader requires a consumer who wishes to claim on an insurance policy to produce documents which could not reasonably be considered relevant as to whether the claim was valid, or failing systematically to respond to pertinent correspondence, in order to dissuade a consumer from exercising his contractual rights;