Belgium

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Available language(s) : EN , NL , FR
Law on commercial practices and the provision of information to and the protection of consumers

94/10, 4° any non-contractual chargeable or disproportionate obstacle imposed by the vendor when the consumer wishes to assert his contractual rights, and in particular the right to terminate the contract or to change a product or service or the vendor;

Law on market practices and the protection of consumers

93, 4° any non-contractual chargeable or disproportionate obstacle imposed by the enterprise where the consumer wishes to exercise rights under the contract, including the right to terminate the contract or to switch a product or the enterprise;