Belgium

To see the Enforcement fiche for Belgium click here.
Available language(s) : EN , NL , FR
Law on commercial practices and the provision of information to and the protection of consumers

94/9 A commercial practice is deemed to be aggressive if, in its factual context, having regard to all its features and to the circumstances, it significantly distorts or is capable of significantly distorting, because of harassment, constraints, including the use of physical force, or improper influence, the consumer’s freedom of choice or conduct with regard to a product or service and consequently leads him or is capable of leading him to make a commercial decision which he would not otherwise have made.

Law on market practices and the protection of consumers

92 A commercial practice shall be regarded aggressive if, in its factual context, taking account of all its features and circumstances, by harassment, coercion, including the use of physical force, or undue influence, it significantly impairs or is likely to significantly impair the consumer's freedom of choice or conduct with regard to the product and thereby causes him or is likely to cause him to take a transactional decision that he would not have taken otherwise.