Belgium

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Available language(s) : EN , NL , FR
Law on commercial practices and the provision of information to and the protection of consumers

94/8, 8° to undertake to supply an after-sales service to consumers with whom the vendor has communicated before the transaction, in a language which is not one of the national languages and, subsequently, provide that service only in a different language, without clearly notifying the consumer thereof before the consumer commits himself to the transaction;

Law on market practices and the protection of consumers

91, 8° undertaking to provide after-sales service to consumers with whom the enterprise has communicated prior to a transaction in a language that is not a national languages and, subsequently, providing that service only in another language without clearly disclosing this to the consumer before the consumer is committed to the transaction;