Cases list

National ID Common name Subject Directive article Date decision Decision type
Ombudsman of the Consumer 28th of December 2009 (Protocol No 4084) financial services Article 5 2.
Article 5 4.
Article 7 1.
Article 7 4. (a)
28/12/2009 Other
Ombudsman of the Consumer 5th of December 2012 (Νo of protocol 10793) guarantee Article 5 2. (a)
Article 5 2. (b)
05/12/2012 Other
/ Ombudsman of the Consumer, 1st June 2010 (Protocol No : 1192) aggressive commercial practices Article 5 2.
Article 5 4.
Article 7 1.
Article 8 al1
Article 9 al1
01/06/2010 Other
Ombudsman of the Consumer 9th of December 2010 (Protocol No 2853) professional diligence Article 5 2. (a)
Article 7 1.
Article 7 2.
09/12/2010 Other
Ombudsman of the Consumer 10th of September 2010 (Νo of protocol 1912) aggressive commercial practices Article 5 2. (a)
Article 8 al1
10/09/2010 Other
Court of Appeal of Athens 2130/2013 Court of Appeal of Athens 2130/2013 average consumer Article 5 2. (b)
Article 6 1.
11/04/2013 Court decision in appeal
Ombudsman of the Consumer 10th of March 2011 (Νo of protocol 2532) misleading advertising Article 5 2. (b)
Article 6 1. (b)
Article 7 1.
Article 7 4. (c)
10/03/2011 Other