Cases list

National ID Common name Subject Directive article Date decision Decision type
Ombudsman of the Consumer 28th of December 2009 (Protocol No 4084) financial services Article 5 2.
Article 5 4.
Article 7 1.
Article 7 4. (a)
28/12/2009 Other
Ombudsman of the Consumer, 9th of August 2010 (Protocol No 1752) misleading statements Article 5 4.
Article 6 1.
09/08/2010 Other
20CoE 24/2011 terms & conditions Article 5 1.
Article 6 1. (g)
31/05/2011 Court decision in appeal
Ombudsman of the Consumer 10th of October 2007 (Protocol No 1428) advertisement Article 5 4.
Article 6 1.
10/10/2007 Other
Ombudsman of the Consumer 5th of December 2012 (Νo of protocol 10793) guarantee Article 5 2. (a)
Article 5 2. (b)
05/12/2012 Other
Recommendation no 1/03-05-2008 misleading advertising Article 5 4.
Article 6 1.
03/05/2008 Other
/ Ombudsman of the Consumer, 1st June 2010 (Protocol No : 1192) aggressive commercial practices Article 5 2.
Article 5 4.
Article 7 1.
Article 8 al1
Article 9 al1
01/06/2010 Other
Ombudsman of the Consumer 11th of February 2013 (Νo of protocol 3700) investments Article 5 1.
11/02/2013 Other
Ombudsman of the Consumer 9th of December 2010 (Protocol No 2853) professional diligence Article 5 2. (a)
Article 7 1.
Article 7 2.
09/12/2010 Other
Ombudsman of the Consumer 10th of September 2010 (Νo of protocol 1912) aggressive commercial practices Article 5 2. (a)
Article 8 al1
10/09/2010 Other
Court of Appeal of Athens 2130/2013 Court of Appeal of Athens 2130/2013 average consumer Article 5 2. (b)
Article 6 1.
11/04/2013 Court decision in appeal
Ombudsman of the Consumer 10th of March 2011 (Νo of protocol 2532) misleading advertising Article 5 2. (b)
Article 6 1. (b)
Article 7 1.
Article 7 4. (c)
10/03/2011 Other