Accessing TRACES with a wXXXXXXX profile is not permitted. These profiles cannot be traced back to an individual person. But this is what we need in order to verify that the access this person is requesting is permitted.
Please create a personal EU Login account using your personal business email here.
Once you have this account, you can log in to TRACES NT and request a role. See more here.
The new system has to comply with different security measures, therefore the old user names and passwords cannot be transferred from one system to the other. To access TRACES NT you need to create an EU Login account and use these credentials to log in to the system. Please note that equally, these credentials will not let you access the old platform.
There is no automatic data transfer between the three websites. When you want to access all three, you need to request your role on each first visit.
Note: Please note that you will also have to recreate the information about your operator.
You can, however, use the same EU Login account for all three versions.
From third countries (i.e. countries outside the EU) only CB and Competent Authority users have access to TRACES. Exporters and Producers won't be accepted.
Everybody who has a part to play in the COI workflow and needs to enter operator information into the COI, plus the national Authorities has the possibility to create operator information in TRACES NT. However, before the information can be used in a COI, a user from the national authority, where the operator is based or the operator's CB will have to validate the information.
The Commission cannot decide who of the two bodies will validate the operator. This decision is left to the national authorities and their CBs.
A COI can be initiated by an EU importer and then submitted to the CB of the exporter who will have to sign it. The 3rd country authority has no active role in the COI workflow. But can see all the COI, where the exporter, or Producer is based in their country.
We strongly advise against this.
Please keep in mind that the information from the user profile will be displayed in the COI certificate. This cannot be a 'collective name' as the certificate has to be signed by a real person.
It is also not advisable to have the login in one person's name and share the password with the others. Just imagine, one of the colleagues does a mistake, for example, signs the certificate, when this shouldn't have happened… when more people share the account, it will be impossible to trace the error back to the actual person.
Moreover, the EU Login password expires every six months and needs to be renewed.
The main difference between the two is that the organic importer can initiate the COI and can be selected as (first) consignee in the certificate. An operator only validated as organic operator can only be a (first) consignee, but won't be able to initiate the COI. Moreover this operator cannot be selected in box 11 of the COI certificate.
An operator that is validated as importer, does not really need a second activity as operator. However, the roles do not interfere so they can have both.