Ask for a new password in EU login

If you have forgotten your password or cannot log in to EU login please follow the steps below in order to request a new password.

Note:  Please note that logging in with your EU Login user name is no longer possible. Only your email address can be used.

  1. Go to the EU login page by entering the following address in the browser: https://webgate.ec.europa.eu/cas/login
  1. Click on "Lost your password?" in order to request a new one.
  1. Enter the required code and click on "Get a password".

You will receive an e-mail, allowing you to set your new password.

Congratulations! 

You have successfully logged-in to EU login.

Note:  You could also change your password or update your information details at EU login through TRACES.NT application itself.