HELP for e-Submission

The aim of this page is to provide information about preparing and submitting Tenders to e-Submission, a tendering system of the European Commission. In case of technical issues, please check the first Aid section. Other information can be found in the sections below.

User Manual

The e-Submission User Manual provides all information about the use of the e-Submission system. It is available in 23 languages. If you need higher quality images, please click the pdf icon in the User Manual.

View details »


The Frequently Asked Questions focus on the use of the application and the business process behind it. Technical issues are covered in the First Aid section. The F.A.Q. are available in 23 languages.

View details »

Privacy Statement

The Privacy Statement explains what information we collect and why, how we store and delete it, and how to review and update it. It is available in English and it applies to the European Commission and Other EU Agencies / EU Bodies. Please select an Agency to view the Specific Information that may apply.

View details »

This summary of the user manual can help you remembering how to use the system. Click and scroll to select your language and view the Quick Guide of e-Submission in PDF format.

The conditions of use to which you agree by using the system. Click and scroll to select your language and view the Terms and Conditions of e-Submission in PDF format.

More info about electronic signatures can be found in the 2 documents available in English in this section. Click to chose the Signature Policy you like to see. It will open in PDF format.