Other... [tid: 450],

Identification

1. Name of the project/practice

2. Name of submitting person/organisation/practitioner

3. Role of the submitting person/organisation/practitioner in the good practice

4. Type of organisations implementing the practice

4.1. Please specify type of organisation if different than the options above

5. Description of the lead organisation

The Smile of the Child (TSoC) is the largest internationally recognized non-profit NGO in Greece in the critical field of child protection, support of children and families with children in need, as well as free public health service for children, both in prevention and treatment.
Over 23 years of action (established in 1996) TSoC has made the difference for more than 1.480.000 children and their families in Greece. The 502 personnel (social workers, psychologists, rescuers etc) and 3.466 active volunteers create a substantial impact, earning TSoC both nationwide and international recognition that is reflected in a series of MoUs with national authorities/institutions and active -even leading- positions in international fora.
The operational commitment of TSoC is structured along the pillars of Intervention, Prevention & Therapy for children victims of any form of violence, with serious health problems, living in/threatened by poverty & missing children.
TSoC operates services across Greece that are coordinated by 13 Centers for Direct Social Intervention (CDSI), namely Coordination & Operation Centers for immediate and cross-sectoral activation and mobilization of all services in order to assist a child in danger/crisis.
Last but not least, TSoC is a certified organization by the Ministry of Labor, Social Insurance and Solidarity to provide 1st, 2nd & 3rd level degree services of social care and is included in the National Register of NGOs that

6. Name and description of partner organisations

The project did not include partner organizations but TSoC implements the project in close and continuous cooperation with the authorities (e.g. EKKA, Prosecutors for Minors, Police, Municipalities), UNHCR, IOM and NGOs.
TSoC has a longstanding collaboration with national and local authorities via the signed MoUs that TSoC has with numerous national, regional or local authorities (e.g. Ministry of Health, EKAV, Ministry of Citizen’s Protection, Ministry of Interior, Prefecture of Attica, Municipality of Thessaloniki, Ministry of Shipping & Island Policy) and UNHCR.
The Smile of the Child runs its operation independently but in cooperation with institutional actors. Yet in doing so, it systematically tries to enhance and support institutional stakeholders [Ministry of Interior, Ministry of Defence, Police, Coast Guard, Fire Brigade, EKAV (National Center of Direct Assistance), KEELPNO (Hellenic Center for Disease Control & Prevention), Public Hospitals & Health Centers, Prefectures etc.], for the sake of effective service to the community.
The Smile of the Child works closely with the Police, General Attorney's Office for Minors & First Instance Courts & the media. It also works closely with law enforcement & other national/international bodies in the field of child protection & children's rights.

Additional Information

21. Funding

Funded by national authorities

Funded by the organisation in charge of the implementation

Funded by regional authorities

Funded by local authorities

Funded by private donor or charity

Other funding

21.1. Please specify other funding:

22. Funded by EU Programme

23. Approximate costs per year

24. Currency

25. Costs per objective or per work package

26. Other relevant information on budget and costs

27. Formal evaluation

28. Child safeguarding policy

TSoC has a Child Protection Policy that is applicable to organisation’s staff and volunteers and abiding to national and internal regulations is overseen by supervising/coordinating staff of the organisation. The applicant, employment policy, internal regulations for all departments and codes of conduct (one for employees and one for volunteers, one for suppliers/contractors), has also the ethics, anti-fraud and anti-corruption policy that depicts its entire zero tolerance policy, whistle blow procedure etc and the organization has DPO officer. This series of policies and regulations address issues of consent,data protection; guidelines for staff; prohibition of child abuse and inappropriate conduct; obligation to report inappropriate conduct and any form of child abuse and maltreatment; evidence of clear criminal record of all staff working with children, personnel vetting policy and verification of criminal records.
Due to the fact that all the above are included in different documents that cannot be attached all, please find below the child protection policy and here the ethics code https://drive.google.com/drive/folders/1WR0o1u4sH2v_oE120LrdSRVLgIOH-9T7?usp=sharing. The employment policy, the internal regulations for each department and the code of conduct for volunteers are not available on our website. Last but not least here https://drive.google.com/file/d/1T4R7pmdQxMY03UOxhCh22Q4gZrUyWGSm/view?usp=sharing  you may find the organization’s supplier code of conduct

29. Child safeguarding policy link

30. Child safeguarding policy document

31. Link to good practice / organisations' website

32. Relevant documents for good practice/organisation

33. Is there any extra information you want to provide not already covered in the replies to the questions above?

Contact Information

34.1.1. Name

34.1.2. Phone

34.1.3. Email

34.2.1. Name

34.2.2. Phone

34.2.3. Email

34.3.1. Name

34.3.2. Phone

34.3.3. Email

34.4.1. Name

34.4.2. Phone

34.4.3. Email

34.5.1. Name

34.5.2. Phone

34.5.3. Email

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