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Scaling Up an operational OSS for clean energy transition in Spanish buildings via empowered business model, enabling enhanced customer journey: A national self-sustained model for accelerating OSSs

Reference: LIFE24-CET-EFFIC-OSS/101215478 | Acronym: LIFE24-CET-EFFIC-OSS

PROJECT DESCRIPTION

BACKGROUND

The EFFIC-OSS project aims to scale up the One-Stop-Shop Integrated Renovation Service, initially implemented by EFFIC, to a national level in Spain. The aim is to accelerate renovations from around 4,000 individual households approved since 2022 to approximately 106,000 by the project's end, and close to 180,000 by 2029. Based on a clear analysis of the internal and external barriers preventing the current business model to rapidly up-scale, the project, amongst other actions, will i) build an efficient and scalable OSS operational structure, which includes streamlined workflows, enhanced stakeholder coordination, and integrates digital tools for project management and customer engagement; ii) Enhances the existing collaborative ecosystem by training current and new commercial partners from the home renovation value chain at national level, iii) liaise with additional financing providers to replicate viable financing structure in less explored regions in Spain able to minimise contractual risks and optimise the costs. The focus on improving and supporting the customer journey will be essential to create additional demand. EFFIC-OSS will validate a business blueprint for 100% self-sustained OSS business model and share the success of scaling up an OSS Renovation Service through a robust dissemination, communication, and exploitation campaign at both national and EU levels.. Via intense dissemination and communication actions and exploiting an active external support network (the OSS Advisory Board), the results of the project will be shared to a growing OSS ecosystem contributing to the rise of other OSS service providers and additional commercial partnerships for the OSS service able to tackle the current Total Addressable Market in Spain. EFFIC-OSS project aims at transforming the OSS home renovation service from an emerging trend in the EU construction sector to a resilient and self-sustained business model able to boost home renovation process drastically.


ADMINISTRATIVE DATA


Reference: LIFE24-CET-EFFIC-OSS/101215478
Acronym: LIFE24-CET-EFFIC-OSS
Start Date: 01/09/2025
End Date: 31/08/2028
Total Eligible Budget: 1,533,738 €
EU Contribution: 1,457,051 €

CONTACT DETAILS


Coordinating Beneficiary: EFFIC SERVICIOS DE REHABILITACION SAU
Legal Status: PRIVATE
Address: CALLE ROURE 6 8 4A PLANTA EL PRAT DE LLOBREGAT, 08820, BARCELONA, Barcelona,
Contact Person: Peter MCKENZIE
Email: Send Email
Website: Visit Website


PARTNERSHIPS

Name Status Type
 ANTICIPA REAL ESTATE SL ACTIVE Participant
 ALISEDA SERVICIOS DE GESTION INMOBILIARIA SL ACTIVE Participant
 EFFIC SERVICIOS DE REHABILITACION SAU ACTIVE Coordinator