PROJECT DESCRIPTION
BACKGROUND
The ‘One Stop Renovation Co-op’ (OSR-Coop) project will see the further development and piloting of three cooperative One-stop-shop (OSS) building renovation services into integrated services with a focus on deep renovation for households. For all 3000+ European citizen energy cooperatives and communities (‘cooperatives’/’coops’) to be able to learn from the project and to support replication of the developed model, an easily accessible replication toolkit and training will be created and disseminated within this project throughout Europe. The consortium brings together frontrunner cooperatives already deploying home renovation services at the local level in a variety of contexts and geographical areas (BE, IE, FR). In their current services, the cooperatives involve and co-ordinate actors throughout the value chain, including energy advisors, architects, renovation practitioners, contractors and ICT software engineers. However, the current services limit themselves to single interventions or they have no specific target group, and in most cases still depend upon public support, both financially and practically. The project will involve the identification of best cooperative practices in the areas of service actions, customer journey, ICT and data development, and business models. It will incorporate these best practices into financially viable cooperatively run integrated renovation services, with a focus on deep renovation. Through community social marketing, citizen-led energy cooperatives can leverage the greater levels of householder trust necessary to undertake deep renovation activity. The involvement of REScoop.eu provides a European wide network of energy cooperatives with organisational capacity to replicate the service and with clients ready and waiting to commission services.