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  • Online session 2: Platform design for local volunteers
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10:30 - 12:00

Guest Speakers

- Nicole Alix et Alexandre Bigot-Verdier - Coop des communs

Coop des Communs brings together activists from the world of the commons, researchers and entrepreneurs from the social and solidarity economy (ESS) as well as public actors. Coop des communs wants to contribute to the construction of an ecosystem favourable to the emergence of commons co-constructed with the SSE and the public authorities concerned. Together wit stakeholders Coop des Commons works on collaborative instruments and platforms to bring society together online for several societal purposes. Also within the COVID19 crisis, Coop des Communs has supported and setup several platform initiatives for urgent needs, goods, services and mobilisation of volunteers.

- Bart Wolput, Giveaday.be - Impactdays.co

Platform for organising neighbour help and volunteering for cities and NGOs worldwide during the corona COVID-19 crisis. The platform is offered trough a 'Software as a Service' (SaaS) towards municipalities and cities by a BE social enterprise 'Give a Day'.


As a result of our collection of best practices from Social Economy and civil society in the fight against the Corona virus, we decided to share some of them in a first on-line session.

These contributions were translated in some online insights on how the quick response solutions were locally deployed. We have selected for this session the topic of volunteer platforms and local service platforms and invited relevant best practices.

Points of discussion

Discussion OverviewRecording time slots

Bart Wolput, Giveaday.be - Impactdays.co

Give a Day connects, matches and enthuses actors in society to "spread solidarity via volunteering and solve social and ecological challenges via the power of the masses". Stakeholders engaged in this aim are citizens, schools, non-profits, municipalities and businesses. Give a day provides the off and online tools (such as software, capacity building, IT assistance and stakeholder management) to organise voluntary commitment.

Give a day started in 2017 as non-profit association ('movement of citizens' using time banking) to help during the refugee crisis (Calais refugee camps) and took since 2018 the form of a cooperative with social objective (BE company law) to professionalise and raise capital. A big capital injection was done trough a crowdfunding campaign (campaign video at LITA.co). Over 200.000 euro was raised by this campaign, mainly citizens, NGO's and SME's invested. The social mission stays the primary objective and profit stays within the company and its mission.

Since the Corona crisis started, Give a day added a Corona aspect to its business model: "free help platform for organizing neighbourly help and volunteering for cities and NGOs worldwide during the corona COVID-19 crisis. Corona Help Platform is offered for Cities for free During corona. We use the sponsorship model to finance this operation. From summer onwards a small fee will be requested like in the regular service.".

An interesting inside was given into  them model an how it responds to the Needs, Solution and Unique value proposition for the different stakeholders engaged:

  • Cities
  • Non-profit
  • SME's (CSR policy)
  • Schools

The overview grid is showed in the slides p. 30-32.

Before Corona the reach-out to volunteers in BE was 15.000, since Corona: 50.000

Engagement of platform partners (where the matching happens): 21 before, since Corona 300.

Give a Day has set the ambition to match within 5 years 10 million "heroes" worldwide for good of which. 500.000 in Belgium. To obtain this, thet website and platform is now available in 27 languages and partnerships are searched in many countries.

More info: 

Bart Wolput, bart@giveaday.be

https://www.giveaday.be/ (Belgian platforms).

 https://www.impactdays.co/ (Social enterprise website - world)


Nicole Alix et Alexandre Bigot-Verdier -Coop des communs

La Coop des communs was launched in 2017 to build bridges between ESS (économie social et solidaire), communities, commons, research and practitioners. This cooperative wants to subscribe itself under the bigger movements such as the platforms cooperatives and the digital commons. They do this by building an ecosystem of small local platforms and act as the enabler for synergies and new projects. The aspect of experimentation is extremely important in what la coop des communs is doing.

La coop des communes wants to show another way of creating added value besides the known start-up model. Therefore they have created an inter-platform charter:

1. Inclusive governance

2. Fair distribution of value

3. Data ethics

4. Production of commons

5. Cooperation between members

The Platform cooperatives movement is situated at the junction of the sharing economy and the social economy. The value is shared and owned by all stakeholders. Business models are build around that model, such as the offer of services. Data is not used as a commodity and is protected for the stakeholders. The purpose is not to be competitor for big centralised platforms, but rather form a decentralised web of local platforms, all running in this similar philosophy. The local aspect is key to bridge the collaboration between citizens and the public sector.

See also: https://platform.coop/

Overview of platforms supported or co-created by la coop des communs:

1) Smart x Pwiic

P2P platform (Peer to Peer) for helping hands in a neighbourhoods: a digital tool maintaining 'day to day social networks', mainly used for intergenerational (young people help older people) support and aid during the COVID19 crisis. Through the support of SMart this platform is replicated many times at different 'neighbourhood levels'. It is a "1-2-3 platform" that can be setup by people with basic IT skills. The platform is planned to role out in BE, FR and IT.

• Contact : n_devriese@pwiic.com

2) Coop Cycle

Alternative to Deliveroo and UberEats, etc. A cooperative that protects and unites the community of local delivery bikers, share experience and resources + offers the food delivery platform in several European cities (BE, DE, FR, ES and UK). It helps to protect (delivery) bikers' labour rights, decent wages and data of the users.

Call for action:
• Code : https://github.com/coopcycle
• Can provide hosting and basic support
• Contact : contact@coopcycle.org

3) Open Food Network

Fresh food online market to match local producers and buyers. Especially in the COVID19 crisis this seems to be very valuable as many traditional distribution value chains are disturbed. It's an decentral open source platform that is operated by a worldwide association.

Call for action:
• Contact your local facilitators : https://www.openfoodnetwork.org/
• Create a new national community : contact Nick Weir : nick@openfoodnetwork.org.uk

4) France Barter

A B2B cooperation platform to exchange business services without cash-flow, such as volunteer services in exchange for a 'barter'. This is a type of online currency to buy goods and services in the platform. The city of Paris has bought 40 access payments for social enterprises (the city paid the fees for their access and ordered the services of these SE's afterwards). This is a SaaS (Software as a service - not entirely open source).

Call for action:
• Set up your own community and France Barter propose a customized bartering marketplace
• Set up your own community and let France Barter launch it and animate if for you
• Open a community hosted on France Barter platform. Example : City of Paris promotes the service and offers the
suscription fees for 40 social entrepreneurs and responsible commerces to boost circular and local economy
• Contact : samuel@francebarter.coop


Toegther with Oiseaux de Passage (that promotes travel and relationships among travellers), Etikbnb (association) was created to promote social housing exchange and to support initiatives such as Fairbnb.coop.

During the COVID19 crisis EITK BNB offers safe short term housing solutions to hospital and other health care staff (houses for elderly, disabled… persons).



Link contributed by a participants:

Covid-19 Industrial Clusters Response Portal: https://www.clustercollaboration.eu/coronavirus

This webpage supports the efforts of industrial clusters to address the challenges posed by the COVID-19 epidemic in Europe. Over 1100 offers from companies were already channelled to the European Commission via clusters with the support from the European Cluster Alliance.

00:00 - 00:38

00:38 - End

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