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disambiguation
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Sugar (or SugarCRM) is a customer relationship management (CRM) web application that is available in both open source and Commercial open source applications.[1]

Apparently used by DGs MARE, REGIO, EMPL and EAC [2].

References

  1. SugarCRM on the Wikipedia http://en.wikipedia.org/wiki/SugarCRM
  2. Yammer debate https://www.yammer.com/ec.europa.eu/#/Threads/show?threadId=281796831]
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