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EC fights spam. Most of spam ends properly delivered in "Junk E-mail" folder, but sometimes it arrived in into inbox.

Among many spam there are email phishing attacks with the objective to install malware on EC computers. The protective controls of the European Commission email system protected you by removing the malicious code. And this kind of attack is not exceptional.

Best practice:

  1. Never reply to a message that requests information such as your username, password, credit card number… Beware that attackers reproduce the graphical layout of well-known organizations (Bank, e-commerce company, service provider, European Commission…) to steal personal data.
  2. Be suspicious of attachments and only open those that you were expecting.
  3. Be suspicious of any email that requires “immediate action” or creates a sense of urgency. This is a common technique used by criminals to rush people into making a mistake.
  4. Never blindly trust an originator's address even if it is one of your friends. It is very easy for an attacker to hide their true identity by impersonating another e-mail user's valid address.

Apply common sense: if an email seems odd or too good to be true (!) it is most likely an attack.

DIGIT, together with its partners, is engaged in a continuous battle against the attackers. Their techniques are in continuous evolution to circumvent our protection mechanisms.

Reporting Spam

If a malicious message is in the "inbox", you should to report it as a "false negative".

Send a new mail to "EC OPTIMAIL" FMB, with subject "false negative", including the received spam message as an attachment.

Read also

https://myintracomm.ec.europa.eu/corp/digit/EN/email/howtouseit/Pages/Anti-Spam.aspx

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