Register a refused application
Select Application refusal (by NB), then the steps are the same as when registering a withdrawn application, until you are asked to provide the reason:
From the list provided, select the reason for refusal. If you choose Other, provide the explanation in the Other reason text box:
Provide the reason for the refusal in the language(s) previously selected and upload the refusal document if applicable.
Click Preview to see and/or edit your entries, or click Submit:
Scroll through the preview screen. Click the step 'x' link to return to that section:
Click Submit my request:
The request is submitted, and the Confirmation message displays: