Senior EU Aid Volunteer in Information Management for Médicos del Mundo in El Salvador

— 1 positions
Deployment dates: 


The project on “Knowledge Management” responds to the need of MdM in the Mesoamerican Region of building its capacities based on the results of the projects implemented so far in Nicaragua, Honduras, El Salvador, Guatemala and southern Mexico. MdM is present in this area, having offices and professional and technical teams working in two main axes for the period 2017-2020: “Migration and Forced Displacement” and “Sexual and Reproductive Health Rights/ Violence against Women Prevention” This project is aimed at fostering conditions to articulate practice communities through ongoing training on Knowledge Management for MdM staff in the Mesoamerican Region. The need identified in El Salvador is to have all the implemented activities interrelated. With that aim, technical, professional and logistics teams must be strengthened to build “shared knowledge” on methodological processes as well as enhanced monitoring and assessment tools. The objective is to improve our performance by reinforcing skills and competences thanks to research evidence, to be ultimately shared via an internal and external “Communication Strategy”. This would allow scaling-up and replication of this experience to other MdM headquarters, in the Regional Meeting of MdM at the end of 2018. In the case of El Salvador, there is a need to improve the reports that account for the actions that we are developing in the country. Hence it is essential to strengthen the technical teams for the construction of "collective knowledge" based on methodological processes, better information management tools which will ultimately allow us to share both internally and externally the work developed by our teams. Our local partners in El Salvador, community-based organizations, NGOs, partners in our developing and humanitarian aid projects, will be actively involved in the activities of this project, thus ensuring MdM´s reporting capacities are also passed on to these local partners to strengthen their joint learning spaces. The role of the volunteer will be to support the reinforcement of the knowledge management strategy of the MdM team in El Salvador, in order to promote our two main axes: “Migration and Forced Displacement” and “Sexual and Reproductive Health Rights/ Violence against Women Prevention”.

A Research Study on Forced Displacement that we have recently undergone shows the following: “El Salvador, Guatemala and Honduras, known as the Central America's Northern Triangle, represent the world's most violent region not at war. In 2016, the homicide rate of El Salvador stood at 83.21 out of every 100,000 inhabitants, having slightly decreased in comparison to 2015 (102.9 out of 100,000 inhabitants).”

According to data provided by the Medicina Legal, direct violence in the country affects mainly young men aged 15-30. This can be partially explained by the presence and territoriality of gangs, in which this age range and gender are popular.

Violence and its dynamics are complex. In the collective imagination, violence is mainly attributed to gangs, a complex issue in El Salvador since 2000. Different security policies have been implemented by the Administrations in power in El Salvador: Plan Mano Dura (Iron Fist Plan), Plan Súper Mano dura (Super Iron Fist Plan), Medidas Extraordinarias (Extraordinary Measures), while mass media have contributed to identify gangs as a public enemy. Some of the bigger gangs in the country are Mara Salvatrucha and Pandilla 18, often associated with the reason behind the level of violence in El Salvador. However, gangs are just a reflection of a violence culture (Fespad, 2016) and further analysis of violence and its agents can be useful to better understand this issue.

MdM Security Plans

MdM El Salvador has its own Security Plan, rooted in the policies drawn from the “Conceptual Framework for Security Management” by MdM. Its main objectives are:

 - To reduce security risks for staff, by allowing them to integrate and implement security rules and regulations to prevent any potential emergency.
- To plan and coordinate actions to be taken by the person in charge of security, in case of emergency.
 - To schedule preventive actions in order to prevent emergency situations.
 To schedule training activities and drills for the staff to be prepared to act in case of emergency.
 - To have an updated procedure available.

The volunteer will adhere to these norms which will be shared with him/her in the pre-deployment training or briefing.

The assignment of the volunteer does not imply working in the field, but in workshops, meetings and gatherings with working teams and local partners, community-based organizations, NGOs, etc. Should any field visit be done, it would be scheduled and planned with the relevant teams.

Medicos del Mundo has developed a Security Plan adjusted to the specific context of La Paz department and taking into account the level of violence, which is periodically monitored, in collaboration with the organization Unidad de Protección a Defensoras y Defensores de DDHH and UDEFEGUA (Human Rights Defenders Protection Unit) in Guatemala (link:, experts on this issue in Central America. Several workshops have already been done with UDEFEGUA, which allow us to confirm that their methodology includes a permanent monitoring procedure of the context and risks analysis in order to adjust or modify any aspect of the project, if the case may be.

Moreover, Medicos del Mundo has wide experience in the Mesoamerican Region, having worked in the field and with communities for more than 20 years. Public institutions and civil society acknowledge our expertise. Any field visit is carried out in official and identified vehicles and in company of staff wearing clothes displaying corporate logos and colors.

In the event of a security threat or special circumstance, all activities will be brought to a halt as long as required, according to the Security Plan.


-Strengthen internal reports prepared by project coordinators by providing them and their teams with regular feedback in order to harmonise these reports and improve their quality;
-Improve the project reports developed by the project coordinators aimed at financing institutions, counterparts and project partners;
-Consolidate the reports of the regional programmes based on the reports produced by the different project coordinators;
-Accompany the team coordinators in the management of the internal coordination tools (meeting minutes, as well as their systematization and dissemination).
-Support and follow-up on the agreements and commitments established in meeting minutes carried out throughout the development of the projects;
-Elaborate the periodic reports that give account of their progress and results obtained;
-Actively participate in internal processes, coordination meetings, information exchange in relation to other areas and departments of the organisation under the MdM Regional Coordination.

Required competences

The following requirements must be met by the volunteer: - Social Sciences professional; - Desirable specialisation studies in Project Management, Public Health, Gender, Human Rights, Interculturalism; - Proficiency in spoken and written Spanish is a must; - Ability to perform methodological support in the use of report formats; - Ability to manage and teach groups; - Desirable to have written and preferably published research, academic texts, diagnostics both individually and collectively; - Experience in presenting reports to different audiences; - Knowledge of the Mesoamerican context; - Good knowledge of project development and humanitarian action at basic level.

Selection criteria
Applications are made directly within the sending organisation, please check out the how to apply section.

The candidate for EU Aid Volunteers must be a citizen of the EU or a third country national who is a long-term resident in an EU Member State, and must have a minimum age of 18 years.

The volunteer must be available for his/her assignment from 15th April 2018 until 15th April 2019. This aspect, along with being proficient in Spanish, is non-negotiable and represents an exception criterium.

Not all these competences represent exception criteria as long as the candidate can show expertise in performing the tasks which the job position involves. His/her motivation will be similarly taken into account. Therefore, a motivation letter should be submitted explaining what drives the candidate to be a volunteer with us.

- The volunteer must be able to prove his/her experience in Project Management, Public Health, Gender, Human Rights or Interculturalism;
- Spanish language, spoken and written

Condition of service

The volunteer will have the opportunity to familiarise with the situations related to migration and forced displacement as well as reproductive health rights/violence against women prevention in El Salvador and the Mesoamerican Region thanks to the development and humanitarian aid projects currently being implemented. S/he will constantly receive feedback from the working teams to carry out his/her tasks, which will allow the volunteer to be in direct contact with the projects and the field work.

Besides, the position offered is framed in the “Knowledge Management” project, running with our own funds. This project aims at increasing knowledge and lessons learnt from technical teams. The volunteer, being part of the project team, will have learning opportunities in our two main axes: “Migration and Forced Displacement” and “Sexual and Reproductive Health Rights/ Violence against Women Prevention”.

The EU Aid Volunteer will be working in the operational base in El Salvador and visiting MdM projects in the field and occasionally some countries in the area of intervention of MdM (Guatemala City in Guatemala).
- Length of Deployment: 12 months (April 2019 - April 2020)
- Conditions of service during deployment: A monthly Subsistence Lump Sum (408,16 Euros per month) intends to cover basic needs and local transport
- In addition, upon return to Europe, an amount of 100 Euros/month of deployment is foreseen as a post-deployment resettlement allowance
- Accommodation, Visa fees, insurance and airfares will be covered
- The working calendar will be corresponding to the agenda and system established in the field.
- For each month of voluntary activity two days of rest are foreseen, in addition to public holidays. It is highly recommended not to use the rest days during the first and the last month of deployment.

Selection process

Shortlisting and interviews are expected to take place on a rolling basis in January 2019) with the role commencing in April 2019.

Please note that only completed applications that are submitted through will be considered. Applications should include:
• Completed EUAV application form (in Spanish)
• CV in Europass format (in Spanish)
• Completed EU Aid Volunteer self-assessment questionnaire (in Spanish)
• Motivation Letter (in Spanish)

Skype interviews will be held with shortlisted candidates.

The successful candidates will attend a mandatory online and on-site training provided by the EU before her/his deployment.
The on-site training will have a mandatory section for all the candidates as well as some optional modules, to be provided according to the competences of each candidate EU Aid Volunteer and the needs of the hosting organisation.

Please note that all costs incurred in relation to the EU on-site training (EU travel, full-board accommodation, and the course itself) will be fully covered.

This mandatory training will take place in March 2019.

Important notice: additional candidates may be shortlisted for a single position and proposed for the EU Aid Volunteers training. This is to ensure that for each position, substitute volunteers may be chosen to replace a candidate in case he or she resigns or is no longer available. Where more than one candidate has been shortlisted for a single position, final selection will take place following the training.

Date of training
March 2019
Pre-deployment preparation and induction
April 2019
April 2019 - April 2020
Post-deployment activities
May 2020