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EUROPEAN CIVIL PROTECTION AND HUMANITARIAN AID OPERATIONS

Junior EU Aid Volunteer MEAL Officer in Kyiv, Ukraine

Junior
— 1 positions
Deployment dates: 
-

Assignment

About the position

MEAL Junior EUAV deployee is expected to support DRC-DDG Ukraine in contributing to the development of the capacity of its staff and implementing partner organizations on M&E and in particular on Accountability to Affected Populations (AAP and Code of Conduct (CoC) issues.

 

About DRC Ukraine

The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization, that endeavours to promote and protect durable solutions for persons affected by displacement and conflict, in the spirit of neutrality and dignity, and based on the principles of humanitarianism and human rights.

 

The Danish Demining Group (DDG) is the specialized unit within DRC for humanitarian mine action. DDG was established in March 1997 and grew out of the civil society movement to ban anti-personnel landmines as an unacceptable and inhumane weapon. DDG is a provider of efficient and community-oriented solutions to human security problems caused by mines and other explosive remnants of war.

 

Previously DRC operated in Ukraine in 1998-2000 and 2007-2013, when it focused on the resettling of Crimean Tatars returning to Crimea from Central Asia and then on developing the capacity of the asylum authorities and civil society working with child refugees.

 

DRC-DDG re-opened its operations in Ukraine in November 2014 to respond to the humanitarian needs in the country. DRC’s operations primarily address the needs of the internally displaced population in the government-controlled areas. 

 

DRC is now present in Kyiv, Mariupol, Slovyansk, Severodonetsk and Berdyansk. The DRC-DDG Ukraine teams consist of 10 international staff with sectoral and humanitarian expertise combined with highly skilled 139 national colleagues with technical skills and invaluable knowledge of the contexts to provide the best possible assistance to those in need.

Current security situation in the country and the capital of the country: The situation in Kyiv and other areas outside Donetsk and Luhansk Oblast is generally calm.

Safety/security measures/procedures in place to keep staff (including volunteers) safe:

DRC-DDG is currently working in an area that is categorized as Level System 3 according to DRC-DDG scale, which is equal to a tense security status. To ensure staff safety DRC-DDG put in place the following measures:

• Standard operating procedures (SOP) for field movements, communications, incident reporting;
• Minimum operation safety standards for all offices;
• Safety Risk Assessments for all location in operation area;
• Local Safety Rules for all offices;
• Weekly safety briefings on overall security situation;
• DRC-DDG has an online security system (traffic light system: green, yellow, and red according to the conflict intensity) that defines which security protocols should be applied. The system is detailed at village/street level and is updated on weekly basis. Furthermore, when going to yellow and red zones (usually within 15 KM of the line of contact), the security team (a Security Officer and a Junior Security Officer) provides security clearance on daily basis. The Head of Office is also informed of each of these movements and reserves the right to restrict them if any risk is perceived.

If the security status changes, DRC-DDG is able to put in place additional safety measures, namely: Standard operating procedure for staff preparedness, and critical incident management protocol (including hibernation, relocation, and evacuation). DRC-DDG strictly applies the duty of care principle. Contractors, implementing partners, visitors, volunteers, and beneficiaries are entitled to the same level of safety and security of the staff, when involved in field operations.

Tasks
Capacity development on M&E issues:

The Volunteer will develop the skills and knowledge of DRC-DDG Ukraine staff and implementing partners staff on key M&E components:
• Deliver trainings on M&E interests: Training will be delivered to DRC staff, and additional trainings might be requested to implementing partner organizations staff on an as-needed basis. The detailed content of the trainings will be defined after the deployment of the successful volunteer and will be based on specific needs and capacities of the relevant target audience of the trainings. However, one of the training topics for DRC-DDG Ukraine staff will be the theory of change. Other topics could be: LFA and SMART indicators design, methods of data analysis, case stories from the field, gender-focused M&E, etc. The Volunteer is encouraged to suggest the topics for the M&E trainings based on the needs and interests of DRC staff and implementing partner institutions.
• Support DRC in developing country-specific M&E Standard Operating Procedures (SOPs) per the major sectors of intervention in agreement with DRC senior management.
• Conduct Induction staff meetings to introduce the SOPs to relevant staff of DRC and adjust as per staff feedback.
• Provide support on M&E technical issues as per needs of the core M&E staff.

Accountability/CoC issues:

In addition to the abovementioned task, the MEAL Officer will be involved (about 50% of time) in the following tasks:

1. DRC Code of Conduct (CoC) Reporting Mechanism (CoCRM)
• Raise awareness of the DRC Code of Conduct utilizing a series of new CoC training materials targeted at all DRC staff including frontline staff, incentive workers and volunteers.
• Promote a communication campaign to all staff, stakeholders and PoC – with a specific focus on the Zero tolerance approach with regard to SEA.
• Provide advisory support to existing CoC Commiteee members and facilitate capacity building/training needs to the global CoC team to improve the effectiveness and implementation of the current CoCRM.

2. Community Feedback and Response Mechanism (F-CRM)
• Work with programme M&E/Protection/Program Quality personnel to strengthen existing CO help desk/information table for community members to answer beneficiary questions about the F-CRM or to lodge feedback and complaints.
• Develop and deliver a combined training package to DRC field staff/partners incorporating Code of Conduct and the CO Feedback and Complaints Response Mechanism (F-CRM), as well as the Core Humanitarian Standard.
• Review the communications strategy and tools for PoC (SOPs, leaflets/dissemination materials, etc.) regarding the F-CRM and CoC – develop an action plan to improve the promotion and accessibility of current communication platforms.
• Conduct an information needs assessment and review, update or develop a draft for the CO’s community engagement/accountability framework.
• Support with external coordination with relevant actors and coordination bodies (OCHA PSEA Task Force, Protection cluster, etc.) and with harmonizing existing mechanisms and implementing new or innovative best practices.

Project development:

In addition to the abovementioned task, the MELA Officer will:
• 10% of the EUAV time will be allocated for communication tasks, to demonstrate the value added and impact of the EU Aid Volunteers initiative and its different actions, and the professional contribution of EU Aid Volunteers. This will be implemented through specific channels discussed with the communications officer.
• Get in touch with the ECHO's RIOs (Regional Information Officers) to, previously approved by the line manager, share information about HOPE and the experience to be an EU Aid Volunteer.
• Develop one story from the field (an anecdotal story about their experience/work/ impact) produced during the assignment that may be uploaded into the network for use by sending/hosting organisation and the European Union for communication purposes.
• Conference/workshop participation: Where appropriate, contribute to sharing experiences of life as an EU Aid Volunteer at conference/workshops organised by sending or hosting organisations and the European Commission.

Before deployment to DRC Ukraine, the successful candidate will complete a 2 months apprenticeship in DRC Headquarters in Copenhagen, Denmark from December 2019 to January 2020.

The apprenticeship will provide a solid grounding in DRC’s organizational mandate, values and ways of working; relevant technical and sectorial areas of work; the in-country development and humanitarian context; roles, responsibilities and expectations for volunteers, mentors and line managers; communications, human resources and security policies and procedures.

Required competences
  • Relevant education – preferably in social research and preferably with a focus on monitoring and evaluation as well as compliance issues, community development, non-governmental organizations, or civil society.
  • Relevant work experience – preferably experience working with NGOs and/or the humanitarian sector and/or in internal displacement settings.
  • Clear understanding of Core Humanitarian Standard (CHS);
  • Experience with capacity building of staff, and in convening and facilitating trainings and workshops
  • Experience in participatory assessments and community-based monitoring approaches.
  • Basic knowledge of data analysis practices and tools, including both qualitative and quantitative processes.
  • Proven ability to advise on the development and strengthening of MEAL systems and beneficiary-facing accountability mechanisms.
  • Excellent PS skills in MS Word, Excel, and PowerPoint. Skills in using data analysis software (SPSS, Kobo, Access) will be an asset.
  • Languages: English (fluent), Russian and/or Ukrainian is not required, but will be helpful (at least basic/intermediate level).

 

Selection criteria
Applications are made directly within the sending organisation, please check out the how to apply section.

The candidate for EU Aid Volunteers must be a citizen of the EU or a third country national who is a long-term resident in an EU Member State, and must have a minimum age of 18 years.

The candidate for EU Aid Volunteers must be a citizen of the EU or a third country national who is a long-term resident in an EU Member State and must have a minimum age of 18 years. To learn more about the exact definition of long-term residency, please read here: https://ec.europa.eu/home-affairs/what-we-do/policies/legal-migration/lo...

In addition, the candidate must demonstrate:
• Understanding of DRC mandate & requirements;
• Ability to manage available time and resources and to work within tight deadlines;
• Independence from the parties involved in the conflict in the area.

The candidate has to demonstrate DRC’ five core competencies:
• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the lead: Taking ownership and initiative while aiming for innovation.
• Communicating: Listening and speaking effectively and honestly.
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Please note that volunteers bear great responsibility and are expected to live up to high ethical and professional standards – both in relation to the people we help and in relation to each other. Hence the DRC Code of Conduct applies to EU Aid Volunteers in the same way as for DRC staff.

Mentioned Above

Condition of service

DRC offers a full insight on its program as a learning opportunity. By joining DRC Ukraine Office, the successful EUAV candidate will strengthen his/her knowledge in MEAL practices of the international humanitarian assistance organizations and the practice of the programme support, staff capacity building, enhancing M&E methods/operational standards and accountability mechanismin such scenario. The EUAV deployee will be exposed to MEAL practices of the organization and will be able to contribute to its development.

The EUAV deployee will receive solid technical support from the team at DRC Country Office in Kyiv, and by this continuously develop him-/herself. This environment will enable the deployee to develop teamwork and interpersonal communication skills that are indispensable in any professional environment.

Working Condition:

Normal work hours/days: Contractual working hours are Mon-Thurs 9.00-17.30 and Fri 9.00-17.00, with a 1 hour lunch. It should be noted that in a humanitarian response staff often work outside of these hours, including grants management especially as funding opportunities often have tight proposal deadlines at very little notice and local bureaucratic procedures move at a pace outside of our control.

Holidays: 10 bank holidays per year in accordance with Ukrainian norms.

Living conditions:
DRC Ukraine does not maintain a group guest house or residential compound for international staff. International staff typically live independently in furnished apartments in central Kyiv, typically within a 30 minute walk or metro ride from the office. Typical Kyiv flats include 1 or 2 rooms and have central heating, air conditioners, high speed internet, and water and electricity 24/7 although temporary disruptions are not uncommon.

Kyiv is a very “walkable” city with a good metro system and is covered by English-accessible taxi/ride services including Uber. Kyiv airports are well connected to domestic and European cities, and is well connected to major cities in Ukraine by a network of highspeed and “overnight” trains.

Kyiv is quickly becoming popular with tourists and is generally a very pleasant city to live in. There are parks and gardens with concerts in the summer, opera, ballet and football venues, and many restaurants from cafes to fine dining. Groceries and shopping centers contain shops and items widely available and familiar though out Europe. While not everyone speaks English, non-Russian/Ukrainian speakers generally navigate and find English assistance with ease. Pleasant, cultural day trips out of Kyiv or weekend trips to other tourist cities in Ukraine are easy. Winters are snowy and cold, summers are hot and sunny.

Good general health and dental facilities are readily available in Kyiv, including those catering to the expat/English speaking community.

Conditions of service during deployment
• The EUAV deployee will be provided with Laptop and mobile calls allowance.
• Accommodation, visa fees, insurance and airfares will be covered.
• A monthly Subsistence Lump Sum (285,95 Euros per month) intends to cover basic needs and local transport.
• In addition, upon return to Europe, an amount of 100 Euros/month of deployment is foreseen as a post-deployment resettlement allowance.

Selection process

Within 1 month after the closing date.

Interviews:
Only shortlisted candidates will be notified and invited for an interview. All interviews will be done online, where the interview panel will consist of at least two members of DRC– including the line manager of the position. Interview questions will be designed to assess motivation, competencies and technical aspects pertaining to the position. In case of changes of the dates, the candidates will be notified.

EU trainings:
Based on the interviews one or more candidates will be chosen per position. Hence please note that additional candidates may be selected for a single position. To select the final candidate for each position pre-selected candidates from the interview will attend both an online and in-presence EU Aid Volunteer training, which are a part of the selection process. The selection of additional candidates is to ensure a substitute volunteer per position. The substitute volunteer may be chosen to replace the candidate in case he/she resigns, is no longer available or of other reasons.

The final selection takes place shortly after the in-presence training. The remaining candidate(s) may be offered the chance to be registered in a reserve pool to cover drop-outs or unforeseen needs, and thus still have a chance of being deployed at another position.

Induction training:
All final selected candidates will attend a pre-deployment introduction training (2,5 days) at Danish Refugee Council’s headquarter in Copenhagen.

Training costs:
Please note that all costs incurred in relation to the EU in-present training and the induction training will be fully covered (i.e. EU travel, full-board accommodation, and the course itself).

If a candidate is working outside of the EU at the time of their training course, the travel costs for the following groups of volunteers will be fully covered:
• EU citizens who legally reside in a non-EU country for long-term or forever (i.e. who live in that country).
• EU citizens who are on a temporary assignment in a third country that lasts more than 24 months (i.e. who work in a third country).

For the following groups or persons only the costs from an EU country to the training venue shall be covered:
• EU citizens om a temporary assignment in a third country that lasts less than 18 months (e.g. internships, traineeships, apprenticeships, short-term jobs).
• EU citizens that are selected for the training by the same organization or affiliate with which they have an ongoing assignment in the third country, if this assignment is longer than 18 months.

Timetable
Date of training
September/October 2019
Apprenticeship Placement
December 2019 & January 2020 at DRC HQ in Copenhagen
Pre-deployment preparation and induction
Induction in November 2019 and apprenticeship from December 2019 to January 2020
Deployment
February 1st to May 31st 2020
Post-deployment activities
Debriefing at DRC HQ in Copenhagen.
Self assessment questionnaire
File Self-Assessment Form
Sectors