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Junior EU Aid Volunteer - Code of Conduct Officer in Georgia

— 1 positions
Deployment dates: 


About the position

The Code of Conduct Officer is expected to increase the capacity of DRC staff on the issues related to Code of Conduct and its breaches.


About DRC South Caucasus

DRC has been operating in South Caucasus since 1996. Currently DRC operates in Georgia to promote the durable solutions of IDP displaced from Abkhazia and South Ossetia. In order to meet IDP’s needs DRC supports IDPs with livelihood and community empowerment activities. DRC also provides capacity building support to the duty bearers to meet the obligations towards IDPs. In Abkhazia, DRC operates since 2005 to meet the needs of Georgian-speaking returnees, host communities and persons in refugee-like situation (Syrians, Ukrainians…).


The DRC portfolio in South Caucasus is articulated around five sectors: education, general access to community services, shelter & small-scale infrastructure, livelihoods/economic recovery and technical assistance. DRC enjoys 54 employees in South Caucasus in four offices, for an annual budget of about 4 Mio Euros in 2019. DRC donors in South Caucasus are the German KfW, European Union, Norwegian Ministry of Foreign Affairs (NMFA), GIZ, UNHCR, UNDP, Action Against Hunger.

Conflicts in the early 1990s and later in 2008 in the South Caucasus have led to the displacement of large population groups. In Georgia the displaced are mainly originated from Abkhazia and South Ossetia. For the majority of these groups – defined in Georgia as Internal Displaced People (IDPs) – return to areas of origin is not an option due to the absence of peace agreement between the conflict parties. However, it is estimated that since 1994, approx. 50,000 IDPs returned to the eastern districts of Abkhazia (mainly to Gali district). Despite one 1994 ceasefire agreement and years of negotiations, the dispute over Abkhazia remains unresolved, which classifies Abkhazia as a “frozen conflict”. Abkhazia remains a non-recognized entity since 1992-1993 with the exception of few countries.

In Abkhazia, DRC receives funding from the EU, UNHCR and the Norwegian Ministry of Foreign Affairs and enjoys two offices, one in Gali and one in Sukhumi.

In West Georgia, DRC receives funding from the EU, GiZ and KfW and enjoys one office in Zugdidi for the regions of Samegrelo and Imereti which accommodate a large portion of the displaced from the conflicts in the early 90s. Together with the two offices in Abkhazia, it liaises to the DRC country office located in Tbilisi.

All DRC activities are performed though a protection lens, which promotes actively access to documentations for persons of concerns, the enjoyment and exercise of rights in all spheres of life. This dimension is central to the current position.

Both in West Georgia and in Abkhazia, in terms of access to Education, DRC supports the rehabilitation of educational premises, provides tutorial classes for children and equips education facilities. As for Protection and legal assistance, DRC assists persons of concern through information sessions and individual support. In parallel and under its Community Support initiatives, DRC provides trainings to community members and youth in schools leading to the development and support of community support projects. The last sector of intervention is Economic Recovery supporting businesses with grants, training.

Considering the security situation, West Georgia is at level 1, which confirms it as a safe place. Rampant criminality is reduced to a minimum in West Georgia.

Overall task:

When deployed in Georgia, the CoC EUAV deployee will raise awareness of DRC staff about the standard of behaviour DRC expects from its staff.

Specific tasks:

• Raise awareness on the Code of Conduct and its reporting and feedback mechanism among DRC staff via trainings and an internal communications campaign, with a focus on the zero tolerance of Sexual Exploitation and Abuse; as well as the obligation to report CoC cases – when and how.
• Undertake an evaluation of the current implementation of DRC’s CoC reporting mechanism and system to identify areas of improvement;
• Develop a CoC improvement plan, also drawing on the results from the most recent self-compliance check, so that country operation, by implementing the plan, raises the compliance level against the global CoC requirements.

Project communication tasks:

- 10% of the EUAV time will be allocated for communication tasks, to demonstrate the value added and impact of the EU Aid Volunteers initiative and its different actions, and the professional contribution of EU Aid Volunteers. This will be implemented through specific channels discussed with the communications officer.
- Get in touch with the ECHO's RIOs (Regional Information Officers) to, previously approved by the line manager, share information about HOPE and the experience to be an EU Aid Volunteer.
- Develop one story from the field (an anecdotal story about their experience/work/ impact) produced during the assignment that may be uploaded into the network for use by sending/hosting organisation and the European Union for communication purposes.
- Conference/workshop participation: Where appropriate, contribute to sharing experiences of life as an EU Aid Volunteer at conference/workshops organised by sending or hosting organisations and the European Commission.

The CoC Officer will first undergo a 2 months apprenticeship in DRC HQs in Copenhagen from February to March 2020. The apprenticeship will first equip the selected candidate with a solid understanding of the Code of Conduct principles and standards of DRC.

The apprenticeship will also provide a solid grounding in DRC’s organizational mandate, values and ways of working; relevant technical and sectoral areas of work; the in-country development and humanitarian context; roles, responsibilities and expectations for Volunteers, mentors and line managers; communications, human resources and security policies and procedures.

Required competences
  • Relevant degree or equivalent experience related to the tasks to be undertaken;
  • Understanding of the CoC and its impact on the organizational level;
  • Experience in providing face to face trainings as well as remote trainings;
  • Good communication, presentation, and interpersonal skills;
  • Ability to present complex information to a variety of audiences;
  • Full working proficiency in English language;
  • Knowledge of Russian language will be considered as advantage.
Selection criteria
Applications are made directly within the sending organisation, please check out the how to apply section.

The candidate for EU Aid Volunteers must be a citizen of the EU or a third country national who is a long-term resident in an EU Member State, and must have a minimum age of 18 years.

The candidate for EU Aid Volunteers must be a citizen of the EU or a third country national who is a long-term resident in an EU Member State, and must have a minimum age of 18 years.

To learn more about the exact definition of long-term residency, please read here:

In addition to the above-mentioned criteria, volunteer is expected to demonstrate DRC’ five core competencies:
• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Minimum 1 year of relevant work experience. Additional years are a strong advantage.

Condition of service

The successful EUAV candidate will strengthen his/her knowledge and skills, both professionally and personally. Having 2 months of apprenticeship in HQ will significantly improve the EUAV deployee’s understanding of CoC and its importance. Besides this, the successful EUAV deployee will receive solid technical support from the team, which will enable to develop teamwork and interpersonal communication skills.

Working conditions
DRC enjoys a fully equipped office facility to host the candidate. Working hours 9:00 – 17:30 with half an hour break from Monday to Friday. Saturday and Sunday are days off. The EUAV deployee can enjoy all official holidays.

The EUAV deployee will be provided with Laptop, Mobile calls allowance and subsistence allowance. Transportation will be provided to the Volunteers, as well as flights are covered by the host organization.

Living conditions
The EUAV deployee shall be accommodated in a private apartment in Zugdidi.

Neighbourhood is quiet and with low criminal risk. Safety/Security brief can be provided to candidates upon arrival. There are supermarkets and grocery store available all around as well as several restaurants and cafés. All types of food products are available – including variety of vegetarian dishes. Tap water can be consumed although bottled mineral water is widely available.

There are many banks and ATMs just around the apartment block and payment in card is also widely accepted in many shops and restaurants...

Climate is sub-tropical – but having four seasons.

Insurance, health and vaccinations
There are no specific health concerns for staff or visitors in Georgia. No vaccination needed for Georgia. Health and Personal Accident insurance is provided by the host organization.

Conditions of service during deployment
• The EUAV deployee will be provided with Laptop and mobile calls allowance.
• Accommodation, visa fees, insurance and airfares will be covered.
• A monthly Subsistence Lump Sum (243,91 Euros per month) intends to cover basic needs and local transport.
• Transportation between DRC offices will be provided to the EUAV deployee.
• In addition, upon return to Europe, an amount of 100 Euros/month of deployment is foreseen as a post-deployment resettlement allowance.

Selection process

Within the first two weeks after application due date.

Only shortlisted candidates will be notified and invited for an interview. All interviews will be done online, where the interview panel will consist of at least two members of DRC– including the line manager of the position. Interview questions will be designed to assess motivation, competencies and technical aspects pertaining to the position. In case of changes of the dates, the candidates will be notified.

EU trainings:
Based on the interviews one or more candidates will be chosen per position. Hence please note that additional candidates may be selected for a single position. To select the final candidate for each position pre-selected candidates from the interview will attend both an online and in-presence EU Aid Volunteer training, which are a part of the selection process. The selection of additional candidates is to ensure a substitute volunteer per position. The substitute volunteer may be chosen to replace the candidate in case he/she resigns, is no longer available or of other reasons.

The final selection takes place shortly after the in-presence training. The remaining candidate(s) may be offered the chance to be registered in a reserve pool to cover drop-outs or unforeseen needs, and thus still have a chance of being deployed at another position.

Induction training:
All final selected candidates will attend a pre-deployment introduction training (2,5 days) at Danish Refugee Council’s headquarter in Copenhagen.

Training costs:
Please note that all costs incurred in relation to the EU in-present training and the induction training will be fully covered (i.e. EU travel, full-board accommodation, and the course itself).

If a candidate is working outside of the EU at the time of their training course, the travel costs for the following groups of volunteers will be fully covered:
• EU citizens who legally reside in a non-EU country for long-term or forever (i.e. who live in that country).
• EU citizens who are on a temporary assignment in a third country that lasts more than 24 months (i.e. who work in a third country).

For the following groups or persons only the costs from an EU country to the training venue shall be covered:
• EU citizens om a temporary assignment in a third country that lasts less than 18 months (e.g. internships, traineeships, apprenticeships, short-term jobs).
• EU citizens that are selected for the training by the same organization or affiliate with which they have an ongoing assignment in the third country, if this assignment is longer than 18 months.

Date of training
September/October 2019
Apprenticeship Placement
DRC HQ in Copenhagen from Feb-Mar 2020
Pre-deployment preparation and induction
Induction in November 2019 and apprenticeship Feb to Mar 2020
April 2020
Post-deployment activities
Debriefing at DRC HQ in Copenhagen