Through its coordination office in Amman, ACTED is working in Jordan to meet the needs of the refugee populations in the country, with a shift from lifesaving activities to long-term livelihoods programming. ACTED also provides support to Jordanian host populations and local actors, also affected by the challenges faced by the country, ensuring all can access basic services. In Za’atari camp, Azraq camp and Mafraq, ACTED teams play a key role in the management and coordination of refugee camps, support to informal tented settlement populations and provide emergency assistance to ensure people's access to food, water and hygiene and sanitation facilities. More broadly, ACTED works with municipalities and community organizations to build capacity and promote sustainable solutions.
Since 2011, Jordan has provided refuge to 1.2 million Syrians refugees, of which 656,900 are registered. 93% of Syrians are living in host communities, well below the poverty line, among which more than 15,000 live in informal tented settlements with other vulnerable populations. The influx of refugees has increased demand and pressure on the country’s services and has had a significant impact on infrastructure, access to quality education, livelihoods, provision of water, hygiene and sanitation services and led to the emergence of protection concerns for both refugees and vulnerable Jordanians.
Operating in Jordan since 2012, ACTED plays an integral role in the refugee camps of Azraq, Za’atari and King Abdullah Park. On a daily basis, ACTED provides essential water, hygiene and sanitation services such as water distribution, hygiene promotion, infrastructure rehabilitation and maintenance, and solid waste management through Cash for Work, and distribute bread. In host communities, ACTED supports the basic needs of vulnerable households, notably during the winter season, and provides food assistance to more than 200,000 Syrians.
To mitigate the increased pressure on public institutions, ACTED works closely with municipalities to improve basic service provision and enhance the business environment through infrastructure rehabilitation and participatory community planning. ACTED also works with community based organisations to strengthen their capacity.
Committed to improve the long-term self-reliance of Syrians and Jordanians, ACTED supports the development and growth of micro, small and medium enterprises, notably in the agricultural sector, and facilitates access to the labour market.