The general objectives are to improve the knowledge and the procedures for psychological support in hospitals during the acute phase of a catastrophe, when a high number of people arrive at the hospital in a very short time. In those circumstances the focus is on health and logistics and the major concerns are the physical injuries of persons and the destruction of the environment.
Psychological assistance must be guaranteed as well as the basic physical help to survivors, injured or not, the relatives of the victims and also to people looking for their relatives. The project strengthens cooperation in and outside the public health sector during crisis management.
The study will address the issue of how to establish correct channels and forms of communication between the management of the hospital providing help and the people in need of help. It will include:
producing a detailed ‘picture’ supported by maps of the events of European major crisis of the past five years and mapping of hospitals that manage these situations;
analysis of the preparedness of the local and national health system to provide psychological support;
mapping of the procedures adopted in hospitals in case of catastrophic events involving a large number of persons in the partner countries, and setting the parameters to evaluate the effectiveness of the intervention made by psychologists and non-psychologists;
identifying the activation mechanisms adopted by European civil protections for psychological support in hospitals, selecting the good practices aimed at the reinforcement, in case of crises, of the system of relations between civil protection and hospitals, to improve the management of the psychological effects of the crises.
The project will aim at producing recommendations drafted, discussed and shared by the partners on how to give psychosocial support to persons struck by major disasters, especially focusing on the intra-hospital emergency phase.