Request a new user access profile in TRACES.NT

1. Choose your Country, Section and Activity Type from the drop-down list.

   

   

   
   

2. Enter part of your organisation's name and click the Search button.

   
   

The system displays the table below with all results matching your search criteria.



3. When you find your operator from the list, tick the box next to the operator's details and then click on the Request Authorisation button to submit the request.

   
   

4. The systems displays a pop-up window allowing you to enter additional and optional data, such as:
   • Request message;
   • Contact E-mail and
   • Contact Phone number.

     

5. After entering the previously mentioned data, or leaving the form empty, click Send authorisation request.

   
   

   A green message appears at the top of the Edit Your Profile page, showing that your request was successfully submitted! You will be notified when your request has been treated.
   

   In case you want to chase your request, we advise you to get in contact with the Competent Authority in your region and the respective Control Body.

   Tip: To learn about the management of requests, please visit its dedicated page here.

   Under Your Roles tab you can check the status of all your requests as well as sort them by status: Requested, Suspended and Valid. You can additionally delete roles.

   

   You can always Request an additional role by clicking the button "request a new role" and following the same steps as before.

   

After you have requested user access your role needs to be validated. In the majority of cases this will be done by your competent authority, but for organic operators, this could also be done by the organic Control Body (some EU countries and all third countries). Alternatively, for each role there can be an admin, with the same role. These admin users can manage any other user requesting the same role.

Tip: To learn who is looking at your request, please visit the dedicated page here: Management of user profiles.

Note: In case you want to request access to an operator and you cannot find it on the listed search results, please follow the steps described in the chapter "Creating a new Operator when requesting access to the system" of the page dedicated to create a new Operator in TRACES.NT

1. Choose your Country from the drop-down list.

   
   

   Enter part of your organisation's name and click on the Search button.

   
   

2. The system displays the table below with all results matching your search criteria.

   

3. When you found the right control body in the results list, tick the box behind each Control Body (you can choose multiple authorities at once) and then click on Request authorisation. In case you are in charge of all countries the control body is certifying for, tick the box on top of the list, this selects all available entries.

   
   

4. The systems displays a pop-up window allowing you to enter additional and optionaldata, such as:
   • Request message;
   • Contact E-mail and
   • Contact Phone number.

     

   2. After entering the previously mentioned data, or leaving the form empty, click Send authorisation request

      

   A green message appears at the top of the Edit Your Profile page, showing that your request was successfully submitted! You will be notified when your request has been treated.

   

   Under Your Roles tab you can check the status of all your requests. Here you can also delete roles.

   

   You can always Request an additional role by clicking the button "request a new role" and following the same steps as before.

   

After you have requested user access your role needs to be validated. In the majority of cases this will be done by your competent authority, but for organic operators, this could also be done by the organic Control Body (some EU countries and all third countries). Alternatively, for each role there can be an admin, with the same role. These admin users can manage any other user requesting the same role.

Tip: To learn who is looking at your request, please visit the dedicated page here: Management of user profiles.

Note: In case you want to request access to an operator and you cannot find it on the listed search results, please follow the steps described in the chapter "Creating a new Operator when requesting access to the system" of the page dedicated to how to create a new Operator in TRACES.NT .

1. Choose your Country, Role and Competence from the drop-down list.

   
   

   

   

2. Enter part of your authority's name and click on the Search button.

   
   

3. Click Search and the system populates the table below with all results matching your search criteria.

   

4. When you found the authority on the results list, tick the box behind the Authority (you can choose multiple authorities at once) and then click on Request authorisation.

   
   

5. The systems displays a pop-up window allowing you to enter additional and optionaldata, such as:
   • Request message;
   • Contact E-mail and
   • Contact Phone number.

     

6. After entering the previously mentioned data, or leaving the form empty, click Send authorisation request.

   

A green message appears at the top of the Edit Your Profile page, showing that your request was successfully submitted! You will be notified when your request has been treated.

After you have requested user access to an authority your role needs to be validated. BCP, and Local please contact the competent authority of your country. Users from Central Competent Authorities need to be validated by an EU admin. Alternatively, for each role there can be an admin with the same role. These admin users can manage any other user requesting the same role.

Under Your Roles tab you can check the status of all your requests. Additionally you can delete any of your roles.

You can always Request a new role by clicking the corresponding button and following the same steps as before.

Tip: To learn who is looking at your request, please visit the dedicated page here: Management of user profiles.